Terms of service

Terms of Service

Overview

This website is operated by Organic Sudha. Throughout the site, the terms “we”, “us” and “our” refer to Organic Sudha. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

1. Eligibility & Usage

By using this website, you confirm that:

  • You are at least the age of majority in your state or country

  • You are using this website for lawful purposes only

  • You will not misuse, copy, or exploit any part of the Service

2. Products & Services

  • All products sold are food and consumable items

  • Product images are for representation only; slight variations may occur due to natural sourcing

  • Prices, descriptions, and availability are subject to change without notice

  • We reserve the right to limit or refuse service to anyone at our discretion

3. Orders & Payments

  • Orders are confirmed only after successful payment

  • We reserve the right to cancel or refuse any order due to:

    • Incorrect pricing or information

    • Stock unavailability

    • Suspected fraud or misuse

  • In such cases, any amount paid will be refunded to the original payment method

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances

  • We are not responsible for delays caused by courier partners

  • Risk of loss passes to the customer upon successful delivery

5. Returns & Refunds

  • Due to the nature of food products, returns are not accepted

  • Refunds or replacements are only applicable for:

    • Damaged products

    • Incorrect products delivered

  • Requests must be raised within 24 hours of delivery

  • Please refer to our Return & Refund Policy for complete details

6. Accuracy of Information

We strive to provide accurate product and nutritional information. However:

  • Information may contain minor errors or omissions

  • Nutritional values are approximate and may vary naturally

  • We do not guarantee that all content is error-free

7. Health Disclaimer

Our products are natural food items and not intended to diagnose, treat, cure, or prevent any disease.
Customers with allergies or dietary concerns should consult a qualified professional before consumption.

8. Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Organic Sudha and may not be copied, reproduced, or used without written permission.

9. Third-Party Services

We may use third-party tools or services (payment gateways, logistics partners). We are not responsible for their policies or practices.

10. Limitation of Liability

Organic Sudha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

13. Contact Information

For any questions regarding these Terms, please contact us at:

📩 Email: info@organicsudha.com
📞 Phone/WhatsApp: 9068522939